General Information
What is DocPoint?
DocPoint is a simple, powerful, and affordable document
and record management solution for organizations of any size who need to
find, manage, track, and share information within and among teams.
Who manufactures DocPoint?
Do-It Software is a privately held software company
dedicated to simplifying information and knowledge management for
companies, small businesses, professionals, and home users. Our unique
value is in an affordable, feature rich document management solution,
backed by our team of experienced and dedicated developers, IT
specialists, management consultants, and account managers.
How long has DocPoint been on the market?
We have been perfecting the DocPoint product line since
1998. DocPoint’s sister product ScanPoint - a document and record archiving
solution - was released in 1999.
What type of companies use DocPoint?
The range of customers we serve reflects the
pervasive need for effective document and imaging management
solutions across industries. Dedication to a thorough
understanding of both personal and industry-specific
requirements has made DocPoint accepted in homes, small
businesses and larger organizations in varied sectors such
as:
- Personal and home use
- Education
- Healthcare
- Local government
- Military
- Financial services
- Legal
- Real estate
- Construction
- Non-profit
What's the difference between the various DocPoint
editions?
DocPoint is available in three editions -
Personal, Professional, and Corporate. The Personal Edition is intended
for personal and home use. The Professional Edition is intended for
small businesses that require a multi-user and cross departmental
document management solution. The Corporate Edition is intended for
larger organizations that require security features and regulation
compliance. It is possible to start with a departmental deployment of
the Professional Edition, and scale up to the Corporate Edition when
required.
For more information on
the three editions, click here.
Can DocPoint interface with other business systems?
We have extensive experience interfacing
with business applications such as ERP, MRP, accounting, and project
management software. Transactions between DocPoint and other business
applications are based on open, application and platform independent
protocols, chiefly XML-based data exchange.
What are the hardware requirements to use DocPoint?
The Personal Edition requires a PC with
256MB of memory, 60MB free storage space, and Windows
98/2000/NT/XP/2003.
You will need a scanner to convert paper document to files and import
them into DocPoint. The type of scanner depends on your daily scanning
needs. Visit our scanner resource page to
learn more.
If you are interested in the Professional or Corporate Editions that
support multiple users and are deployed as client/server or within a
peer-to-peer network, click here for more
information.
What scanners does DocPoint support?
DocPoint supports a variety of scanners. You can operate
scanners directly from DocPoint when using TWAIN or ISIS drivers.
Can I try DocPoint out before I buy?
Yes. A free 30-day trial version of DocPoint
is available here.
How much does DocPoint cost?
Our products are Shareware, which is a
software distribution method based on the “try before you buy”
principle. A free 30 day evaluation of DocPoint will make you confident
that you are buying a solution that fits your needs.
The direct Shareware distribution method
permits us to sell feature-rich products at affordable prices. The
initial investment in DocPoint and the total cost of ownership are
significantly lower than other products with similar functionality.
For detailed pricing click here.
Getting Started
Can I learn how to use DocPoint on my own?
Yes. Comprehensive documentation and visual
tutorials will get personal users up and running with DocPoint in no
time. However, some of our larger customers find it time and cost
effective to learn from DocPoint experts. You can enlist a DocPoint
representative or reseller for on-site training and document management
consulting to facilitate the deployment process.
What documentation do you provide?
We provide comprehensive user,
administration, and installation manuals. Our documentation is available
in HTML, PDF, and CHM formats.
Is DocPoint difficult to install?
Installing DocPoint on client workstations
is simple and takes a few minutes. Step-by-step administration and
installation guides will walk you through setting up and configuring
DocPoint to work in your organization’s network environment.
How do I import existing documents into DocPoint?
DocPoint has a powerful document import
wizard designed to help you import multiple documents quickly and
easily. DocPoint uses file name and metadata to automatically populate
the imported document record.
Core Functionality
What kind of documents does DocPoint manage?
DocPoint can manage any kind of
computer-generated file. You can use DocPoint to manage Microsoft Office
documents, scanned records, CAD drawings, and every other kind of file
you and your organization work with.
You can view and edit computer-generated
files if you have a suitable application installed on the local
workstation and registered in the Windows registry.
How are documents stored?
Documents are stored in their native format in
repositories specified by the user or system administrator. Documents can
automatically be assigned a storage location according to cabinet and
folder context.
Using DocPoint to manage your documents results in a
central information and knowledge repository for you and your organization,
facilitating backups and knowledge retention.
What kind of reporting capabilities does DocPoint have?
In an effort to allow users pinpoint any document within
seconds, DocPoint allows you to search according to document properties,
cabinet, folders, classification, owner, addressee, and more. The reporting
capabilities are varied and subject to the user’s search criteria, and
provide an efficient way to locate information.
In addition DocPoint records every action performed on a
document in a searchable report format. This audit trail capability has
assisted many organizations in preparing for regulatory compliance
standards such as Sarbanes-Oxley, HIPAA, and others.
Does DocPoint support record locking?
Yes. DocPoint prevents users from trying to access the
same documents simultaneously by using a record locking mechanism to
protect database integrity.
Can I manage and track document versions using DocPoint?
Yes. DocPoint stores and tracks previous document
versions. You can manage and track document versions by
creation/modification date, author, and textual comment.
What document security features does DocPoint provide?
Only authorized users can access files based
of configurable access levels. Extensive security measures can be
employed per cabinet, folder, document, user, and workgroup. DocPoint’s
rich set of security features assist organizations in
SOX, SEC, and
HIPPA regulation compliance.
Can DocPoint provide a document audit trail?
Yes. DocPoint provides a document audit
trail that captures user activity in the database. DocPoint’s Audit Log
records events such as access, modification, email, export, copy, move,
and more.
Can I archive data to CD/DVD?
Yes. DocPoint allows you to archive cabinets and files to
another storage medium such as CD and DVD.
Is there a limit on the number of users?
There is no limit on the number of DocPoint
users. The number of users does reflect in the pricing of the various
product editions.
Can you prevent users from knowing certain cabinets,
folders,
or files exist
at all?
Yes. DocPoint’s security methodology allows
the system administrator to define access and viewing privileges to
cabinets, files, and folders. This means that you can create document
repositories and prevent select users from even knowing of their
existence.
Can I log in to DocPoint from a remote site?
DocPoint’s security mechanism allows you to
authorize users remote access privileges over the Internet. This does
not require additional software, and is easily achieved with components
already included with Windows. Remote access can also be achieved using
Remote Desktop, Terminal Server, Citrix or a VPN connection.
Can I run DocPoint over a WAN?
DocPoint can run over a WAN. However, it is
our experience that clients prefer running DocPoint using Windows
Terminal Server when accessing documents from remote locations. This is
a faster solution when viewing, editing, and performing queries since
information remains at the central repository, and there is no need to
send documents over the network for viewing.
How much network bandwidth does DocPoint require?
DocPoint queries are optimized so that
complex queries are performed on the server, and less complex queries on
the workstation. Information transmitted between the server and the
client is compressed to reduce bandwidth.
We have successfully deployed DocPoint
across organizations with remote offices. Our experience suggests that
when performing queries that produce large output data bandwidth becomes
a factor. In such situations some of our clients increased their
Internet connection speed to minimize client/server response time.
Miscellanies
How does DocPoint compare with other document management software?
A rich feature set at an affordable price places DocPoint
at the forefront of document and imaging management solutions. Our ‘Try
Before You Buy’ distribution method permits us to sell feature-rich products
at affordable prices. The initial investment in DocPoint and the total cost
of ownership are significantly lower than other products with similar
functionality.
My company is evaluating an enterprise-wide document management
solution. Why
should I download and evaluate DocPoint?
Enterprise-wide systems take months – at best – to
evaluate, fund, design, implement, and debug. During this process you can
immediately reap benefits by using DocPoint. Our customers have DocPoint
up-and-running in less than a week, and enjoy a rapid return on investment.
Even after an enterprise-wide system is put in place, DocPoint will continue
to provide important benefits to your department, while interoperating with
the enterprise-wide application.
It is common that companies invest in a document management software,
and then not
use it. Do people actually use DocPoint?
There are many satisfied customers who consider DocPoint an
integral part of their business process. Many of them tried other document
management solutions before, and experienced adoption resistance,
integration difficulties, and a lengthy employee learning process. It is our
experience that DocPoint is compelling to use, not only because it allows
you to pinpoint information within seconds, but also because it transforms
the document management process into an enjoyable experience.
Do I have to upgrade my file system to install DocPoint?
There is no need to upgrade your file system to use
DocPoint. You can import your files and documents to DocPoint, and leave
your existing file system intact.
How often do you release new versions of DocPoint?
We ship major version updates at yearly release cycles.
What is your policy about product updates?
Product updates are available free of charge for a period
of one year after purchase. The Annual Support plan includes free software
updates. You can purchase an Annual Support subscription at our online
store.
Architecture
Does DocPoint use a database to manage documents?
Yes. DocPoint’s database stores information about your
files, such as subject, topic, writer, addressee, classification, status,
storage location, and more. The database allows DocPoint to quickly provide
current information about your documents without searching through thousands
of physical files for every query. DocPoint’s powerful search capabilities
are presented to users in a friendly interface that makes the underlying
database technology transparent.
My IT department is concerned about the impact DocPoint may have
on their department. What can I tell them?
DocPoint is IT friendly. Once you deploy DocPoint in your
workplace there is little need for IT staff attention. Basic first-time
setup and routine maintenance are handled by the same users who use DocPoint
to manage their documents.
What database does DocPoint use?
DocPoint supports SQL in three of the most popular
implementations: Microsoft SQL, MySQL, and Oracle. While the Corporate
Edition is designed to work with and SQL server, it is possible for small
businesses to use the Professional Edition with an MDB database. Doing so
reduces the initial cost of implementation, and upgrading the database
infrastructure from MDB to SQL later on is a simple procedure. The Personal
Edition is designed for a single user and employs an MDB database.
How many records/files can DocPoint effectively/efficiently manage?
DocPoint has no inherent limit to the number
of documents and records it can manage. DocPoint’s performance depends
on infrastructure characteristics such as server processor speed,
memory, hard disk controller, and number of concurrent users. Take a
look at the system requirements to make
sure you are using DocPoint efficiently.
Is DocPoint based on client/server architecture?
Multi-user deployments of DocPoint are based
on client/server architecture, and are common among our
Professional and
Corporate Edition users. You can
deploy the Professional Edition in a peer-to-peer mode without requiring
a dedicated server. The Personal
Edition is a stand-alone application designed for home and personal
use and does not require a server.
Can I export data from DocPoint to other programs?
Yes. You can export documents, cabinets, and
folders using an export wizard. In addition, you can access the database
directly and draw information using SQL tools. It is also possible to
work with a DocPoint customization specialist to develop automatic data
extraction features.
How much do users need to know about database management
or queries?
Nothing at all. Users have a friendly and intuitive
interface at their command, and there is no need of any database management
expertise.
How will my IT department back up DocPoint's database and documents?
DocPoint’s database and storage locations are configurable,
and your IT department can easily add them to a routine backup procedure.
When creating and importing documents to DocPoint, the user chooses a
logical storage location. This is useful, since the administrator maps the
logical storage location to a physical one, resulting in a situation where
all documents are saved in predetermined locations, and routinely backed
up.